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Unable to install apps


Just received an LaMetric as a gift. After preforming the setup I have found that i'm unable to install any more apps other than those that are pre-installed from the factory. All I see is an error message saying Unable to install the app at this time. Some kind of explanation would help to be able to fault find! Device is connected to my phone, wifi is correct, phone is close to the device. 

Any help much appreciated  

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