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Unable to install apps


Just received an LaMetric as a gift. After preforming the setup I have found that i'm unable to install any more apps other than those that are pre-installed from the factory. All I see is an error message saying Unable to install the app at this time. Some kind of explanation would help to be able to fault find! Device is connected to my phone, wifi is correct, phone is close to the device. 

Any help much appreciated  

1 person has this problem

Hi, I have the same problem. 


Many apologies for the delay in reply.

In order we had better understanding of the issue could you please share more details on it? It would be helpful to have any screenshots/video demonstrating the issue.

Please drop an email on We'll be glad to help.

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