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Clock delays

Hello,

I recently bought a Lametric Time and am very happy with it, except for one problem I noticed... The clock delays day after day. I noticed it takes approximately one second delay per day (so after three weeks, it had 20 seconds delay...) I tried to disconnect it from the WiFi via the Lametric Time application and reconnected it to the WiFi. Apparently it forced a new time synchronisation and the time was right again. But the problem persists... I did it two weeks ago and now I have approximately 15 seconds delay... Doesn't it auto sync time on Internet periodically? 


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1 Comment

Dear @ Angeline Barber,

Thanks for writing to us. Could you please share more details on support@lametric.com? It would be helpful if you share your device serial number.  Find it on the device package box label or in the LaMetric Time app (Settings > About).

Thank you in advance.

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