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Mobile notifications

Hello, I have a problem with mobile notifications.

When I try to turn it on, it says "loading", then it disappears, but nothing happens.

Can you help me with that, please?

(3.46 MB)

sorry, I made a mistake: it says "connecting..."

(My phone is (Xiaomi) Redmi 8.)

Hi @Kesamot,

In order we had a better understanding of the issue could you please share more details on it?

If you use LaMetric Time app for Android it would be helpful if you provide your LaMetric app's log files.

For this:

- Go to your LaMetric Time app settings
- Then go to your account
- Tap to Troubleshooting
- Switch on Grab Application Logs
- After that try to reproduce your case with turning the notifications.

- Go to your LaMetric Time app settings again and tap Support
- Select LaMetric Time device you have a problem with
- Send device information which can help fix the issue to

Thank you.

1 person likes this

Thanks for the reply!

I have sent an email from the email address to***.******

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