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Cant connect to Facebook Counter

I connected it to my Facebook Account but the App says "Du musst dich anmelden, damit Lametric Time Facebook Ereignisse verfolgen...". It don't work.

I've the version 1.0.28 and the same problem. Everything is well connected but the counter doesn't work.

The issue is fixed.

I have got the exact same issue right now on Android.

Issue has been fixed, please update your app to the latest version.

Thanks! We'll keep you posted on the updates.

Already responded, just gonna post here the image of the error I get.

Hi all,

We've released the new iOS app version, please update yours and get back to with the error screenshot you get when trying to login to Facebook.


We are checking the issue.

We'll keep you posted on the updates.

Same here Melanie.

The login is working, but the config app returns me back as if no login had occurred; subsequent presses results in being bounced back to the previous screen without prompt.

(650 KB)
My La metric does not want To connect with my Facebook page. How can I correct the problem?


Thank you for reporting about the issue. We will need some more details on the issue. Please send us your device logs via the support ticket. Do any errors appear when you try to log in to your Facebook account? Could you please send us some screenshots?

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