Did anyone of you watch the traffic that LaMetric Time produces? I have a new WiFi setup that allows me to see which device consumes the most bandwidth - My LaMetric is one of the leechers in the house.
I have already opened a ticket:
Which has been closed without really solving anything. First, no reaction at all for a few days, then some apologies. I sent in the logs and got the answer that GMail would be the culprit. No way, it's not installed. Even after a factory reset the device downloaded 45 MB in 15 minutes!
Are you experiencing similar things? Anyone able to sniff the traffic it produces?
Hi @JP M!
We are sorry about your experience.
We'd like to help you with your case, so could you please provide more details on the issue? Any photos/video demonstrating it will be helpful. Also will be helpful to have your device's log files.
Please grab logs just after the issue has occurred.
Follow the next steps to do it:
- if you're on Android, please open "Manage Device" screen and tap menu icon, tap Support, select LaMetric you have a problem with and send an email with device information.
- if you're on iOS, tap on "Account" tab at the bottom of "Manage Device", tap on "Support", tap on the name of your LaMetric Time device and send us an email with logs attached.
Please drop an email on email@example.com