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Update to 2.1.0 Breaks Weather
1 Comment
LaMetric Support
said
about 3 years ago
Dear Jay,
Sorry for the delay in response.
In order we had better understanding of the issue could you please let us know is it still persists? It would be helpful if you share any screenshots, photos/video demonstrating it.
Would be also helpful to have your device log files. Our Development team will check them and give you an answer in the shortest terms.
To grabs log files:
- if you're on Android, please open "Manage Device" screen and tap menu icon, tap Support, select LaMetric you have a problem with and send an email with device information.
- if you're on iOS, tap on "Account" tab at the bottom of "Manage Device", tap on "Support", tap on the name of your LaMetric Time device and send us an email with logs attached.
- if you're on iOS, tap on "Account" tab at the bottom of "Manage Device", tap on "Support", tap on the name of your LaMetric Time device and send us an email with logs attached.
Please drop an email on support@lametric.com
Best regards,
LaMetric Team
Jay Savaiano
Once the update was complete Weather in both Autodetect Location or when you manually select location does not come across with any data. I have attempted to select larger cities, still no data is populated in any portion of the app. I have also deleted and reinstalled the app, with no success. Thoughts?