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Hello, i recieved my Lametric Time yesterday and i tried to connect it to my iphone 12. During the connection, I always have the same error which tells me that "Your smartphone has disconnected form Lametric Time". I also tried on Iphone X but nothing works. However, on a samsung S8, the configuration works and the Lametric is 100% operational. Do you know why it does not work on my iphone ?

Thanks for your answer 

I too have been trying on three separate apple products (iphone X, iphone 8, ipad air 2) and none of them would stay connected during the configuration stage. Wish there was a way to just configure this thing with a PC.

I was in the same boat for two weeks trying everything. Reconfiguring home network, resetting phone options, etc. THE ONLY THING THAT WORKED FOR ME: putting my gateway in bridge mode and buying a new wireless router. It was instant. I didn't even need to configure anything. 

Hello!

Is this a new issue after the recent update? My app did not even recognise the device on the devices list and when I reset it, I can not connect back to it at all. Super frustrating. 

I've followed all of the tips in this thread, but still no luck.

The clock works on its own displaying the date and time, but I have anbeolutely no control over it. 

PLEASE HELP!

Yes, the Local Network option is enabled and the configuration is not working

I have the same problem on my iPhone but I could just login and use the device with the iOS app my MacMini M1.

did you figure this out.  it doesn't work on my iPhone either 

Yes, my gateway (from my Internet Provider) couldn't handle the number of devices on the wifi network. I had 2 phones, 3 computers, smart bulbs x 6, game console, printer, tv, etc. I put the router in bridge mode and bought a wifi 6 capable router. EVERYTHING RUNS SMOOTH now. 

Hello,

Same issue on iPhone ios 14.4 or 13.3.1

The lametric time is connecting to the wifi network (respond to the ping) for a few moment and reeting himself.

Can you help us ?

Regards,

Daniel

https://www.youtube.com/watch?v=8Wy9vW_zpXI 

Is the issue will be corrected in the app's next version ?

Did you try the tips in the video ? Visibly, it has solved my problem, i could set up the appliance...