Device

LaMetric Time doesn't turn on
Please make sure your device is connected to a power outlet via USB cable and power adapter.  Please use only adapters with 5V output voltage and 2A curren...
Wed, 10 Apr, 2019 at 1:36 PM
I see nothing on LaMetric Time
If you see nothing on LaMetric Time and cannot configure it, it is probably turned off and you need to turn it on. Connect LaMetric to a power outlet ...
Wed, 29 Mar, 2017 at 8:11 PM
LaMetric Time is unable to connect to the Internet
If this happens, please: 1. Make sure LaMetric Time supports your network. LaMetric Time device supports 802.11 b/g/n 2.4 GHz networks. 2. Make ...
Tue, 1 Oct, 2024 at 4:19 PM
LaMetric Time sometimes disconnects from Wi-Fi
  This system notification means that LaMetric is connecting to Wi-Fi network. Just wait a few seconds. The connection will be restored. If you s...
Wed, 10 Apr, 2019 at 3:18 PM
LaMetric Time does not show the correct time after change to winter/summer time
To get it fixed please reconnect your LaMetric Time to Wi-Fi network. To make this: 1) Go to Settings> Wi­Fi and tap Forget this network.     ...
Wed, 29 Mar, 2017 at 8:12 PM
Errors notifications on LaMetric Time
LaMetric will always notify you if something goes wrong or some your actions are needed. If you see on LaMetric: 1. Your smartphone has disconnected fro...
Thu, 2 Apr, 2020 at 4:01 PM
LaMetric Time can not boot up and shows the "loading" indicator all the time (4 dots are spinning around)
When such case occurs, you need to recover firmware to the original version. Please do the following steps: Power off the device. Enter recovery menu by...
Thu, 14 Jan, 2021 at 1:38 PM
LaMetric Time is unable to connect to any wireless network after firmware upgrade
In this case please try the following (LaMetric Time will be restored to factory defaults): Power off the device. Enter recovery menu by powering on the ...
Mon, 25 Mar, 2019 at 6:00 PM
LaMetric Time powers off sometimes
Insufficient power supply and if you’re using a different and a less powerful A/C adapter may cause the device occasionally turn off.   Please use only adap...
Wed, 24 Jul, 2019 at 5:57 PM
How to grab device logs
To grab logs, if you're on Android, please open "Manage Device" screen and tap menu icon, tap Support, select LaMetric you have a problem with...
Mon, 6 Apr, 2020 at 10:00 AM