Please make sure your device is connected to a power outlet via USB cable and power adapter.
Please use only adapters with 5V output voltage and 2A current (We strongly recommend using only original power adapters and USB cables to power the device).
Press power button to turn on the device.
If you use a battery-operated device, check the battery level and charge device if necessary by connecting to the power outlet via USB cable and power adapter.
Please drop an email to [email protected] if you experience any issues.