Wifi credentials lost after every power disconnect : Support

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Wifi credentials lost after every power disconnect

Marco Verch

started a topic about 5 years ago

Every time I disconnect my LaMetric from power, it loses all Wifi data.

So every time I have to run the setup (connect to LM Wifi, choose local wifi, type in password, you name it...).

The support was quite friendly and asked for some debug logs which I send in January.

However, this bug was so annoying that I ordered a brand-new device from Amazon. And everything went well except today when I upgraded to the latest firmware.

Can anyone confirm a similar behaviour?

6 Comments

LaMetric Support

said almost 5 years ago

The issue has been fixed.

Marco Verch

said almost 5 years ago

Hey, problem still exists with version 2.0.21 and all my LaMetric devices.... yes I bought two because I got rid of re-entering the wifi credentials when moving my LaMetric from the office to the living room.

Thanks!
Marco

Jessica Rowbottom

said over 4 years ago

Yeah this is still happening with me too on 2.0.21, as of 26 July.

Alex van Es

said over 4 years ago

Same problem here.. driving me nuts

Alex van Es

said over 4 years ago

Any news on this? Its a very annoying bug..

LaMetric Support

said over 4 years ago

Please update your firmware to the latest version (2.0.23), also please make sure your mobile app is up to date.

If the issue persists please drop an email to support@lametric.com with issue details.

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